В данном разделе можно прочитать наиболее часто задаваемые вопросы при установке и использовании продуктов Sophos.

Установка

Enterprise Console: error [VE_BADCERT]:7 or [0x00000017] when installing Sophos Anti-Virus
Sophos Anti-Virus SBE: "Install Program as Other User" message during installation
Sophos Anti-Virus SBE: error "SbeConsole.exe - Fatal Application Exit"
Sophos Anti-Virus SBE: unable to install Sophos Anti-Virus if previously installed
Enterprise Console: the database fails to install correctly on a 64-bit version of Windows
Sophos Anti-Virus SBE: failure to install on a Windows XP Professional computer with Simple File Sharing enabled
Sophos Anti-Virus for Windows 2000+: installing using '-scf' from a location without firewall sofware fails
Microsoft SQL Server security vulnerability messages and Windows XP Service Pack 2
Sophos Anti-Virus for Linux: installation fails if EM Library is being updated
Sophos Anti-Virus for Windows: error 3057 displayed during installation
EM Library: with a Windows BDC, no packages found on databank where user set to EMLibUser1
PureMessage for Windows/Exchange: error message "Setup was unable to install the quarantine website"
EM Library: an error message is generated, containing INDEX 0x800704c3

Проблемы при работе

Sophos Small Business Suite: disaster recovery procedures
Enterprise Console: disaster recovery procedures on the management server
EM Library: exporting and importing library settings
PureMessage for Windows/Exchange: disaster recovery procedures
Перенос сервера на другую машину с сохранением IP-адреса и имени
Sophos small business solutions: error 0000006f is reported in the Control Center
PureMessage for Windows/Exchange: error 80041f04
Sophos Small Business Suite: error during download 'Cannot contact primary server' or 'downloading from primary server failed'